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Last updated: 2025

This Privacy Policy describes how Ashverge (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ashverge.com (“the Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

1. Consent

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree to this Privacy Policy, please do not use or access any of the Services.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Operational, legal, or regulatory reasons

We will:

Post the revised Privacy Policy on the Site
Update the “Last updated” date
Take any other steps required by applicable law

3. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources depending on how you interact with us.

We may use the collected information to:

Communicate with you
Provide the Services
Comply with legal obligations
Enforce terms of service
Protect the rights of our users and others

4. What Personal Information We Collect

Information We Collect Directly From You

This may include:

Basic contact details: name, address, phone number, email
Order details: billing/shipping address, payment confirmation, phone number
Account info: username, password, security questions
Shopping behavior: viewed items, cart, wishlist
Customer support interactions

Information We Collect Through Cookies

We automatically collect information via cookies, pixels, and similar technologies, including:

Device and browser details
IP address
Network connection
Interaction data with the Services

Information We Obtain from Third Parties

We may receive your information from:

Vendors and service providers
Payment processors
Third-party tracking technologies

We are not responsible for the accuracy or privacy practices of third parties. See “Third Party Websites and Links” for more info.

5. How We Use Your Personal Information

Providing Products and Services: payments, order fulfillment, account notifications
Marketing and Advertising: sending promos, displaying targeted ads
Security and Fraud Prevention: detecting and preventing unauthorized activities
Customer Communication: support and service improvements

6. Cookies

We use cookies to enhance your browsing experience. See our Cookies Policy for more information.

7. How We Disclose Personal Information

We may share your personal information with:

Vendors and service providers
Marketing partners
Corporate affiliates
Authorities when required by law

We do not use or disclose sensitive personal information to infer characteristics about you.

8. User Generated Content

Reviews and other content you submit through the Services may be publicly visible to others.

9. Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

10. Children’s Data

Our Services are not intended for children. If we learn we’ve collected personal info from a child, we will delete it promptly.

11. Security and Retention of Your Information

We use reasonable security measures but cannot guarantee 100% protection. We retain your information only as long as needed for business purposes or legal requirements.

12. Your Rights and Choices

You may have rights under your local laws, including to:

Access your personal information
Request deletion or correction
Restrict or object to processing
Withdraw consent
Manage communication preferences

To exercise your rights, please contact us using the information below.

13. Complaints

If you have any concerns, please contact us. If unresolved, you may have the right to complain to a local data protection authority.

14. International Users

Your personal information may be transferred and processed outside your country of residence. We take steps to ensure appropriate safeguards for international transfers.